Thank you for your order from Happy Filter!

We’re so excited to get your order packed and on its way.

At this time, we currently ship within Australia. If you're located overseas and hoping to order, please reach out to us at hello@happyfilter.com.au — we’ll do our best to help!

Here's a summary of our shipping policy.

Australia

We offer FREE standard shipping on all Australian orders 

Standard shipping is Free and is sent via Australia Post – Parcel Post.
Express shipping is $10 AUD for all domestic orders and is sent via Australia Post – Express Post.

General Information

We process orders Monday through Friday (excluding public holidays). Orders are packed and shipped within 24–48 hours, and tracking details will be emailed to you once your parcel is on the move. While we aim to get your order to you as quickly as possible, delays can happen — especially during busy periods like holidays or due to things outside our control (like extreme weather or carrier issues). We appreciate your patience and understanding during these times.

If you need to update your delivery address, please email us at hello@happyfilter.com.au before your order is shipped. Once your parcel has been handed over to Australia Post, we’re unable to make changes or take responsibility for lost, delayed, or stolen parcels.

Shipping costs are non-refundable.

Contact Us

Got a question about shipping?
We’re here to help — just email us at hello@happyfilter.com.au

Our shipping policy may be updated from time to time without notice.