FREQUENTLY ASKED QUESTIONS

General

Hard water is full of minerals, metals, and chlorine—like calcium, magnesium, and iron. It can leave soap scum on your skin and hair, white marks on your shower, and make water feel harsh.

Happy Filter reduces these impurities for softer, cleaner water every time you turn on the tap.

FOR SKIN

Hard water strips away your skin’s natural oils, leaving it dry, itchy, or irritated. It also makes it harder to rinse off soap, causing build-up and clogged pores.

FOR HAIR

Hard water leaves behind residue that can make strands feel dry, dull, frizzy, and more prone to breakage. It may even fade colour faster, contribute to unwanted brassy tones and lead to scalp irritation.

Happy Filter helps protect your skin and hair by reducing harsh minerals and chlorine—so every shower feels clean, gentle, and refreshing.

Because clean water matters.

Every time you shower or wash your face, you're exposed to chlorine, heavy metals, and hard water minerals that can dry out your skin, damage your hair, and dull your natural glow. Happy Filter removes these harsh impurities—protecting your skin barrier, preserving hair health, and helping you feel fresh, not stripped.

It’s a simple switch with a big impact on your daily wellness.

FAUCET FILTER

Happy Filter uses a powerful 5-stage filtration system featuring PP cotton, carbon fiber, KDF, Vitamin C, and UF membrane technology. This advanced combination works together to effectively reduce chlorine, heavy metals, sediments, and other harsh chemicals—while the ultra-fine UF membrane eliminates 99.95% of bacteria. THE RESULTS?? delivering cleaner, softer water for healthier skin and hair.

Many users notice a difference after the first bath or face wash.With regular use, most experience softer, more hydrated skin, fewer breakouts, and reduced redness—often within two weeks.
Gentle enough for sensitive skin and perfect for babies, Happy Filter helps create a soothing, irritation-free experience for the whole family.

With consistent use, you can expect noticeable improvements such as:

  • Fewer breakouts
  • Increased skin hydration
  • Enhanced radiance
  • Reduced redness and irritation
  • No more itchy or dry skin
  • Softer, smoother hair

We recommend snapping some before-and-after photos to track your results—and we’d love to see your Happy Filter glow!

Each kit comes with 10 interchangeable adapters, so Happy Filter clicks onto 99 % of household taps with ease.

Absolutely! Happy Filter comes with a built-in bypass handle. Flip the handle up for purified water, and back down whenever you want the normal, unfiltered flow. (great to use for cleaning sink/bath)

To keep your skin looking and feeling its best, replace your Happy Filter every 6 months. With daily use, it gradually loses effectiveness—especially after the 6-month mark. You wash your face every day—make sure your water’s looking after your skin too.

We recommend replacing your cartridge within this time frame to ensure optimal performance. Delaying replacement may reduce filtration effectiveness and can lead to damage of the filter shell over time.

Suitable for all skin types—and a game-changer if you struggle with sensitivity, early signs of ageing, dryness, or breakouts. By stripping away irritants and softening the water, it keeps skin hydrated, calms redness, and helps your complexion stay balanced and healthy.

Shower filter

Each refill replacement lasts for 12,000 litres of water which is approximately

3 months for a family of 4

4 months for a family of 2

We recommend replacing your cartridge within this time frame to ensure optimal performance. Delaying replacement may reduce filtration effectiveness and can lead to damage of the filter shell over time.

Installing your Happy Filter shower filter is quick and effortless—no tools required. Each unit comes with a premium Australian-designed leak-proof washer that ensures a tight seal. Just hand-tighten and you’re good to go. Every Happy Filter includes a clear step-by-step instruction guide, and our friendly support team is ready to help with any questions around compatibility or setup.
Enjoy softer skin, smoother hair, and a cleaner shower in minutes.

Our high-flow Happy Filter is built to preserve your water pressure while delivering effective filtration.Extensively tested to ensure zero impact on flow rate, it won’t clog or slow down your shower. Enjoy a strong, consistent stream—just cleaner, healthier water every time.

pre orders

Dispatch Timeframes
As part of our new launch, pre orders will be dispatched as soon as stock arrives at our warehouse. While stock is currently in Australia, please allow up to 1–2 weeks for dispatch.

We will keep customers updated on any changes to estimated shipping dates and will provide tracking as soon as your order is on the way.

Get in now for $20 off each filter

refill subscriptions

No refill subscriptions have FREE shipping always.

There’s no long-term contract — but to keep things fair, cancellation is only allowed after your first refill has been shipped. After that, you can pause, skip, or cancel anytime.

Simply subscribe and save $10 off each refill delivered straight to your door when you need them most.

This also ensures you're replacing the filters on time, helping them work effectively and preventing damage to the filter shell.